Primary Warranty - Portable Devices 6 Months

1. This Primary Warranty is applicable on specified make and model of the device for 06 months after 10 days from date of delivery.
2. Seller will not sell Primary Warranty (Service Contract) with any product where primary warranty is less than 06 months.
3. Primary Warranty will come into force after invoicing by Seller to Customer as per the invoice date.
4. Primary Warranty is non-transferrable and shall be available only to the first-hand user of the device
5. This policy is issued on nonrefundable basis, for any reason whatsoever
6. WideCare shall not under any circumstances be liable, either expressly or impliedly, for any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of, content or data during repair of the device.
7. Primary Warranty covers electrical defects to the device both in material and workmanship under normal use, discovered under the primary warranty period for 06 months.
8. New or equivalent or reconditioned parts may be used by WideCare while repairing the device received under warranty.
9. SLA 90% Within 15 Days from the date of repairs registration and 100% Within 30 Days from the date of repairs registration.
10. Refund Process In case the product is not repairable within 30 days from the date of repairs registration, Like to Like or equivalent model / brand replacement will be offered. In case, the stock is not available, amount equivalent of Like to Like replacement model prevailing market price will be offered and will be settled within next 15 working days.
11. We provide onsite services for appliances and pick drop facility for digital products during the active plan period. Customers are strictly advised not to take the breakdown unit directly to Authorized Service Centre unless instructed by WideCare personnel. WideCare will not be liable to pay entire repair charges if above instruction is breached as the unit may be tempered in transit and will pay as per their individual repair estimate assessment

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