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Careers

WideCare is a fast-growing company providing warranty, damage protection and other post sales services on consumer electronics and digital products. As part of our daily routine, we think, innovate, implement new ideas and in this quest to achieve more success, we constantly look for young, innovative, and passionate candidates to grow with us. Do you think you can be the one? If yes, then get on board!

Why Join WideCare?

  • Job Title:-
    • E-commerce Executive
  • Location:-
    • Jogeshwari
    Responsibilities:-
    • Must know the online sales and product posting
    • Listing and managing products on online marketplaces such as Amazon, Tata Cliq, shopify and other Online platform from time to time.
    • Order Processing and completion on online platforms with TAT adherence
    • Building customer experience process by providing apt online service
    • Channel marketing, marketing analytics, content & team management
    • Sales forecasting & cross functional collaboration with marketing, sales, logistic & finance team.
  • Qualification:-
    • Graduate/Diploma
  • Experience:-
    • 1-3 Years
Assistant Manager Administration

  • Job Title:-
    • Assistant Manager Administration
  • Location:-
    • Jogeshwari, Mumbai
  • Role & Responsibility:-
    • Record keeping of vendor, utility, and other invoices.
    • Organize and maintain the entire office filing system
    • Updating dashboard of invoices and timely payments
    • Managing office budgets and handling employee travel, accommodation, and relocations
    • Keeping up with the supply & inventory pertaining to office use like stationary, pantry and housekeeping
    • Record daily expenses and prepare weekly, monthly, or quarterly reports
    • Oversee the performance of other clerical staff and guide them to work in accordance with the company norms
    • Logistics & arrangement of meetings for visitor(s)
    • Calendar management and associated tasks, booking conference rooms, audio visual equipment, copies, preparing docs & scheduling staff meetings, off sites etc.
    • Managing repair, maintenance & replacement of office equipment’s, appliances, furniture, furnishings, vehicles, building, etc.
    • Onboarding vendors pertaining to service and items required for day-to-day operation like maintenance, stationary, logistics, housekeeping etc. and keep a check on the best service provider in terms of cost.
    • Purchasing, Implementation and operations of Security and Surveillance.
    • Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
    • Monitor all Statutory Compliance areas.
    • Other responsibilities given by management on need basis.
  • Qualification:-
    • Graduate
  • Experience:-
    • Minimum 2 Years
Area Sales Executive

  • Job Title:-
    • Area Sales Executive
  • Location:-
    • Mumbai & Delhi
    Responsibilities:- (A) On-field Support
    • Appointment and Onboarding of new Client or Dealers in Mumbai, Outer Mumbai, or other cities of Maharashtra
    • Visit Client stores as per plan to drive plan sale attachment and address issues pertaining to sales increase
    • Conduct training (Offline and Online) and skills gap analyses to identify areas of Client or Partner Sales staff improvement
    • Coordinate with sales staff individual and store manager for Daily, Monthly and Quarterly targets and related incentives and schemes
    • Ensure availability of physical and digital educational material (e.g., product catalogue, marketing material, plan price list etc) at Client store locations
    • Collect feedback from market, client managers/sales staff on prevailing market trends, brand programs, competitor offering, training courses and address area of improvement
    • Developing in-depth knowledge of customer products and services preferences to make suitable recommendations based on customers' needs and preferences for any improvement in training and marketing materials
    • Report on impact of training programs (e.g., sales achieved) and maintain updated records of training calendar, marketing material deployed and incentive/scheme costs
    (B) Off-field Support
    • Calling the client sales team to inform on their daily, weekly, monthly target and build sales rapport
    • Ensuring defined sale targets are met by Client sales team and incentives are being paid and credited on regular basis
    • Handling the sales team queries pertaining to sales/incentives/any other transaction, customer complaint (already registered at support) on timely basis and providing timely updates on the same.
    • Identify the error (if any) in incentive pay out, updating and informing correct bank account details to WideCare accounts team for proper credit of the incentives
    • Updating store managers area wise and their correct contact details in Google sheet Store Master
    • Any other important update/detail as per work
  • Qualification:-
    • Graduate
  • Experience:-
    • Maximum 3 years
Assistant Manager – Training (Sales)

  • Job Title:-
    • Assistant Manager – Training (Sales)
  • Location:-
    • Jogeshwari, Mumbai
  • Role & Responsibility:- :-
    • Conduct skills gap analyses to identify areas of improvement
    • Design training curricula within time and budget constraints
    • Produce physical and digital educational material (e.g. videos and case studies)
    • Coordinate individual and team performance review sessions to discuss strengths and weaknesses
    • Monitor sales objectives and results
    • Collect feedback from trainees and managers about training courses
    • Report on impact of training programs (e.g. sales achieved)
    • Liaise with external trainers or industry professionals and organize seminars
    • Maintain updated records of training material, curricula and costs
  • Backend Support:-
  • 1: Outcalls -
    • Calling/Text/Email existing and potential customers to persuade them to purchase company products and services (Average call connect – 100 to 150 per day).
    • Accurately recording and purchasing all customer’s order details.
    • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
    • Developing and sustaining solid relationships with customers to encourage repeat business
    • Using sales scripts offered by the company to drive sales and respond to customer rejections
    • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
    • Continually meeting or exceeding monthly targets with respect to outcalls and sales.
    • Updating sales record on excel and google sheets.
  • 2: Client Calling –
    • Calling the client sales team to inform on their daily, weekly, monthly target.
    • Ensuring the targets are met and incentives are being credited on regular basis.
    • Handling the sales team queries pertaining to sales/incentives/any other transaction, customer complaint (already registered at support) on timely basis and giving them the update on the same.
    • Identify the error (if any) in incentive payout, updating and informing correct bank account details to WideCare accounts team for proper credit of the incentives.
    • Updating store managers area wise and their correct contact details on google sheet.
    • Any other important update/detail as per work
  • Qualification:-
    • Graduate
  • Experience:-
    • 3 to 4 Years
AC Technician

  • Job Title:-
    • AC Technician
  • Location:-
    • Jogeshwari, Mumbai
  • Role & Responsibility:- :-
    • To install unit, inspect Fault diagnosis, maintain remedial measures, and repair + replace electronic components like Display
      PCB, Indoor PCB, Outdoor PCB etc. in an air conditioner.
    • To ventilate equipment and controls making sure they operate efficiently and continuously.
    • To perform regular maintenance work on cooling units.
    • To diagnose electrical and mechanical defects and malfunctions.
    • To install, to remove, re-install, replace, or repair equipment that has been damaged (failed / not working).
    • To make adjustment and do calibrations of thermostatic controls.
    • To clean blowers and coils, check tensions of belts and motors.
    • All types of repairs, servicing (Dry, Wet, Jet), trouble shooting, fault detection, leak testing and gas charging / leakage in Split
      A.C (wall mounted),Split A.C (floor, ceiling /cassette mounted Split A.C),Split A.C ( ducted ), multi–Split AC and Inverter Split AC,
      compressor repairs & replacement,evaporator coil and condenser coil leakage repairs and replacement etc.
  • Qualification:-
    • 12th pass or Diploma or Graduate
  • Experience:-
    • 3 to 4 Years

What's in it for you? Look for the right job –

Having trouble finding a Job?

You may mail us on hr@widecare.in if you have not found a suitable job opening

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Contact Info

Corporate Office:

Hubtown Viva, 1101, 11th Floor,
Western Express Highway,
Jogeshwari (E), Mumbai – 400060

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