All Risk Depreciation Protection is a comprehensive coverage with depreciation slab as per wear and tear applicable on Mobile phones, Tablets, Laptops and Portable deviceswith coverage against Accidental, Water/Liquid Damage, Fire, Theft and Burglary. Age of the device from the date of purchase Depreciation %age Up to 3 months 20% Above 3 months Up to 6 months 30% Above 6 months Up to 9 months 40% Above 9 months 50%

The policy shall be valid for period of One year on devices legally imported in India from date of purchase

The policy can be purchased within 30 days from date of purchase of device as mentioned in the Original Invoice

Customer can call our number (022) 40885722 OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

Excess Fee is contribution to be paid by customer to Insurance Company towards claim settlement. Customer will be charged 5% of Claim value, Minimum Rs. 250/- for every claim and it is applicable on ALL CASES

Total Loss will be applicable for Theft and Stolen cases and Accidental/Liquid Damage which are Beyond Economic Repair i.e. cost of repairing device is more than 80% of existing device market value

The Claim will be settled in 30 working days from date of submission of all completed documents

Accidental Protection Zero Depreciation is a coverage without any depreciation deductibleand cashless settlement on Mobile phones, Tablets, Laptops and Portable deviceswith coverage against Accidental, Water/Liquid Damage, Fire.

The policy shall be valid for period of One year on devices legally imported in India from date of purchase.

The policy can be purchased within 30 days from date of purchase of device as mentioned in the Original Invoice

Customer can call our number (022) 40885722 OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

Excess Fee is contribution to be paid by customer to Insurance Company towards claim settlement. Customer will be charged 2.5% of Claim value, Minimum Rs.500/- for every claim under Total Loss Cases.

Total Loss will be applicable for Accidental/Liquid Damage which are Beyond Economic Repair i.e. cost of repairing device is more than 80% of existing device market value.

The Claim will be settled in 30 working days from date of submission of all completed documents

Accidental Protection – Depreciation is a coverage with depreciation slabs as per wear and tear applicable on Mobile phones, Tablets, Laptops and Portable deviceswith coverage against Accidental, Water/Liquid Damage and Fire. Age of the device from the date of purchase Depreciation %age Up to 3 months 20% Above 3 months Up to 6 months 30% Above 6 months Up to 9 months 40% Above 9 months 50%

The policy shall be valid for period of One year on devices legally imported in India from date of purchase.

The policy can be purchased within 30 days from date of purchase of device as mentioned in the Original Invoice.

Customer can call our number (022) 40885722 OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

Excess Fee is contribution to be paid by customer to Insurance Company towards claim settlement. Customer will be charged 5% of Claim value, Minimum Rs.250/- for every claim and it is applicable on ALL CASES.

Total Loss will be applicable for Accidental/Liquid Damage which are Beyond Economic Repair i.e. cost of repairing device is more than 80% of existing device market value.

The Claim will be settled in 30 working days from date of submission of all completed documents.

Extended Warranty is a comprehensive 2 nd year warranty program for devices of all leading brands

Only the technical repair is covered excluding accidental/liquid damage

This warranty is valid for period of One year on all devices legally imported in India from the date of expiry of relevant manufacturer warranty as per Original Invoice

This can be bought at the time of purchase or within 30 days from the purchase of the device

Customer can call toll free number 079 49065990
OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

The Claim will be settled in 30 working days from date of submission of all completed documents

This is the service provided to secure your personal contacts, pictures, videos and SMS against risk of losing valuable data from devices

We have different plans available depending upon your security requirement like Mobile Security, Wearable Security, Laptop/Desktop Security and Tag Solutions (Lost & Found recovery service).

You can visit WideCare website www.widecare.in OR download the app from Google Play store and purchase it online.

You will receive an Activation Key and URL link to activate the services upon payment made. The URL will direct you for starting installation and activation key will have to be entered to start the services.

It is a nationwide assistance provided by WideCare to its customer for breakdown of their Two / Four wheeler vehicle

Customer can call at 022 66022582/ 022 42465361 for any sort of breakdown assistance for his vehicle

Onsite support, Towing of vehicle, other additional benefits100% Flatbed, Hydra Crane, Flat Tyre Support, Fuel Delivery, Locked or Lost Key, Battery Jumpstart, Vehicle repatriation, Spare Part Delivery as per plan opted

Yes, there are three plans available which you can opt depending upon your requirement. Refer our website www.widecare.in OR WideCare app on Google Play Store for purchasing it online

Yes, it has one-year validity from the date of purchase of your plan

This service is available 24 X 7 X 365 days. You need to call the Roadside Assistance number for availing the service.

Personal Accidental Protection is a comprehensive coverage against Accidental Death and Permanent Total Disablement.

The Coverage Sections under Personal Accidental Protection are – Accidental Death, Permanent Total Disability, Emergency Accident Medical, Repatriation Benefit.

ACCIDENTAL DEATH – Insurance company will pay the Principal Sum shown in the Policy Schedule if Injury to insured person results in loss of life. The loss must occur under the circumstances described in a Hazard within 365 Days from the date of the Accident which caused Injury. Insurance company will pay, the Principal Sum less any other amount paid or payable under: Accidental Dismemberment including Paralysis, Permanent Total Disability section of this Policy, if these coverages are offered under this Policy, as the result of the same Accident Limitation With regard to the Accidental Death of an Insured Person Age Seventeen (17) or below, the maximum Principal Sum payable is 10% of the principal sum insured. Exposure For the purposes of the Accidental Death benefit above, a loss resulting from insured person being unavoidably exposed to the elements due to an Accident occurring under the circumstances described in a Hazard will be payable as if resulting from an Injury. Loss must occur within 365 Days of the date of the Accident. PERMANENT TOTAL DISABILITY -When as the result of Injury occurring under the circumstances described in a Hazard and commencing within 365 Days from the date of the Accident insured person suffer a Permanent Total Disability, Insurance company will pay, provided such disability has continued for a period of 12 consecutive months and is total, continuous and Permanent at the end of this period, the Principal Sum less any other amount paid or payable under: Accidental Death, or Accidental Dismemberment, or Permanent Partial Disability, or Permanent Total Loss of Use sections of this Policy, if these coverages are offered under this Policy, as the result of the same Accident. EMERGENCY ACCIDENT MEDICAL – Insurance company will pay the Reasonable and Customary Charges, subject to the Deductible shown in the Policy Schedule, for Covered Medical Expenses incurred in the Republic of India by insured person for medical services which are not due to a Pre-existing Condition, up to the maximum amount and benefit period stated in the Policy Schedule forImmediate Medical Treatment of an Injury sustained by insured person, under the circumstances described in a Hazard, while this Policy is in effect. Dental benefits shall be limited to treatment of Injury sustained to Sound Natural Teeth. Covered emergency dental expenses are those incurred within 30 days of the time and date of the Injury caused by Accident subject to the per tooth limit and per occurrence limit shown in the Policy Schedule. REPATRIATION BENEFIT – In the event, accidental Loss of Life is sustained by an Insured Person, within three hundred and sixty-five (365) days of the date of the Accident, not less than 150 kilometers from the Insured Person normal place of residence and indemnity for such Loss becomes payable in accordance with the terms of this Policy, Insurance company will pay the actual expenses incurred for preparing the deceased for burial or cremation and shipment of the body to the city of residence of the deceased but not to exceed the amount as shown in the Policy Schedule.

Permanent – means lasting twelve calendar months and at the expiry of that period being beyond reasonable hope of improvement. Permanent Total Disability – means insured person is unable to engage in each and every occupation or employment for compensation or profit for which insured person is reasonably qualified by education, training or experience for the rest of his life. If at the time of loss insured person is unemployed, Permanent Total Disability shall mean the total and Permanent inability to perform all of the usual and customary duties and activities of a person of like age and sex.

18 Years to 70 Years.

Rs.3 Lac to Rs.10 Lacs

Yes. Appointing a Nominee while buying  personal Accidental Protection Plan is mandatory.

Customer can call our number (022) 40885722 OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

• Claim form duly filled and signed by nominee • FIR with complete details • Copy of Death Certificate mentioning cause of death • Postmortem Report • Original Legal heir certificate • Copy of valid ID proof of policyholder • Copy of Pan Card/ Aadhar Card of nominee • Original all bills for reimbursement of Accident Medical expenses, Repatriation Of Remains/ Funeral expenses or ambulance changes (if any) • Copy of cancel cheque/ bank passbook 1st page of nominee bank account

• Claim form duly filled and signed by nominee • Attending Doctor’s Report • Original Disability Certificate from the Doctor • Attested copy of Investigation/ Lab reports (x-ray etc.) along with copy of Admission/discharge card, if hospitalized • Attested copy of FIR / Police Inquest report, if any • Attested copy of Identity proof of insured • Attested copy of KYC documents of insure • Latest Passport size photo & cancelled Cheque of nominee bank account

Life Protection is a coverage for yourself to ensure sustenance of your dear ones in the event of insurer’s death.

Yes. Anybody between the age group from 18 to 50 Years can purchase Life Protection.

The cover shall be for a period of one year and may be extended subject to renewal of the policy and availability of the product. Only Death Benefit can be offered under this product. Accidental Death shall be covered for the first 45 days from the date of joining the scheme for a member. Suicide shall not be covered.

Rs.25000 to Rs.1 Lac

Yes. You are required to self-confirm your current health condition. Your claim may get rejected if it is established at the time of claim admission that the health condition declaration was not correct.

In case of the Death of the insured member, claim shall be settled in favor of the nominee. Customer need to submit Customer Declaration Form (CDF) at the time of buying the plan.

Customer can call our number (022) 40885722 OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

As per the provisions of Section 108 of the Indian Evidence Act, presumption of death can be raised only after a lapse of Seven Years from the date of his / her being reported missing. As such, the nominee / legal heirs have to raise an express presumption of death of the subscriber under Section 108 of the Indian Evidence Act, before a competent court. If the court presumes that he / she is dead, then the claim in respect of a missing person can be settled on the basis of the same.

In Beyond Life Services, we help your nominee / deputy to gain control of your financial assets in case any unfortunate occurrence that removes you from the scene. You can secure all your important information in digital vault with 256 bit SSL encryption for data security.

There are different plans ranging from 1 Year, 3 Years and 5 Years.

In Beyond Life Services, the process works as per below mentioned steps – 1. Store important documents, investments & asset records in electronic vault 2. Record memories for your loved ones 3. Appoint Deputy so that your assets reach right hands at right time 4. In the eventuality of death your deputy gets all financial assets as assigned inheritor

Customer can call our number (022) 49240109 OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website.

If the details provided by the nominee / deputy do not match, the case will be closed and won’t proceed further.

18001034466

Customer can avail unlimited tele-consultation services as per their plans validity these are available all days (except national holidays) between 7AM and 10PM (current work timing of IHO’s Swiss Certified doctors are 9 AM to 7 PM).

Our products are meant for all age group and there is no restriction related to health. You are entitled to enroll and avail IHO benefits irrespective of your health condition, age or gender.

Member to call IHO Help Desk No. 18001034466 between 10 AM to 7 PM all days except national holidays. According to timing, client will either be connected to IHO’s Swiss certified doctor or network doctor. Member (caller) must be at least 18 years of age to utilize this benefit.

Member calls IHO Help Desk No. 18001034466 between 7 AM to 10 PM all days (except national holidays) where an appointment request will be taken by Customer Service Executive after suggesting the nearest center to member’s location. Appointment once fixed is communicated to the Member.

Member needs to walk in to Apollo pharmacy, and redeem Rs 500 voucher against medicine order. For Non-Apollo pharmacy location members can redeem the Netmed voucher online.

Member call IHO Help Desk No. 18001034466 between 7 AM to 10 PM all days except national holidays, Customer Service Executive will ask for preferred timing and location for the sample collection and would take the appointment request.

There are 16500+ IHO empaneled centers spread across 38 cities which can be used for value added services (VAS) to get discounts on medicines, diagnostics and other treatments.

You may choose to visit our website where you can locate any center on IHO’s panel with the help of a map. Simultaneously, you can call our help desk number and our team will be more than happy to help you.

As per plans validity and post which this package will be available for renewal or upgrade to higher plans.

Complete Protection Plan is unique selling proposition launched by WideCare Pvt. Ltd. ensuring complete protection bundled in single package containing discount vouchers on Accidental/Liquid damage/theft protection plans for portable devices, Extended Warranty plans on Consumer Durables and Home Appliances with complementary Personal Accidental Protection and Term Life protection.

Yes. The plan comes in various economical pack denominations as under –
 Basic ₹ 250
 Superior ₹ 500
 Premium ₹ 750
 Ultra ₹ 1000
 Ultimate ₹ 499
 All protection plans are backed by insurance companies

 20% OFF on Protection Plans for Portable Devices
 Covers 1 year Accidental / Liquid / Screen Damage, Theft Protection & Extended Warranty plans on all Portable Devices like Mobile, Tablet & Laptop
 20% OFF on Extended Warranty Plans for Consumer Durables
 Covers Extended Warranty on all plans i.e. Additional 1 year, Additional 2 years & Additional 3 years of all leading brand Consumer Durables and Home Appliances range of Products
  3 Lakhs of Personal Accidental Cover
 Individual cover against Accidental Death and Permanent Disability
  25,000 of Term Life Cover
 Individual Cover for Sustenance of your Dear Ones in the Future.

 25% OFF on Protection Plans for Portable Devices
 Covers 1 year Accidental / Liquid / Screen Damage, Theft Protection & Extended Warranty plans on all Portable Devices like Mobile, Tablet & Laptop
 25% OFF on Extended Warranty Plans for Consumer Durables
 Covers Extended Warranty on all plans i.e. Additional 1 year, Additional 2 years & Additional 3 years ofall leading brand Consumer Durables and Home Appliances range of Products
 5 Lakhs of Personal Accidental Cover
 Individual cover against Accidental Death and Permanent Disability
 50,000 of Term Life Cover
 Individual Cover for Sustenance of your Dear Ones in the Future.

 30% OFF on Protection Plans for Portable Devices
 Covers 1 year Accidental / Liquid / Screen Damage, Theft Protection & Extended Warranty plans on all Portable Devices like Mobile, Tablet & Laptop
 30% OFF on Extended Warranty Plans for Consumer Durables
 Covers Extended Warranty on all plans i.e. Additional 1 year, Additional 2 years & Additional 3 years of all l leading brand Consumer Durables and Home Appliances range of Products
  7.5 Lakhs of Personal Accidental Cover
 Individual cover against Accidental Death and Permanent Disability
  75,000 of Term Life Cover
 Individual Cover for Sustenance of your Dear Ones in the Future.

 35% OFF on Protection Plans for Portable Devices
 Covers 1 year Accidental / Liquid / Screen Damage, Theft Protection & Extended Warranty plans on all Portable Devices like Mobile, Tablet & Laptop
 35% OFF on Extended Warranty Plans for Consumer Durables
 Covers Extended Warranty on all plans i.e. Additional 1 year, Additional 2 years & Additional 3 years of all leading brand Consumer Durables and Home Appliances range of Products
  10 Lakhs of Personal Accidental Cover
 Individual cover against Accidental Death and Permanent Disability
  1,00,000 of Term Life Cover
 Individual Cover for Sustenance of your Dear Ones in the Future.

 25% OFF on Protection Plans for Portable Devices
 Covers 1 year Accidental / Liquid / Screen Damage, Theft Protection & Extended Warranty plans on all Portable Devices like Mobile, Tablet & Laptop
 25% OFF on Extended Warranty Plans for Consumer Durables
 Covers Extended Warranty on all plans i.e. Additional 1 year, Additional 2 years & Additional 3 years of all leading brand Consumer Durables and Home Appliances range of Products
  10 Lakhs of Personal Accidental Cover
 Individual cover against Accidental Death and Permanent Disability
 25,000 of Term Life Cover
 Individual Cover for Sustenance of your Dear Ones in the Future.

Yes. The packs have validity of one year from date of customer registration.

Each pack has offer inserts inside the pack as per the pack denomination along with Customer Registration Form. The Form needs to be filled with complete details including self-attested copy of Proof of Identity and Proof of Address, nominee details and state of good health declaration with customer signature. The filled form has to be submitted to partner outlet or mailed on support@widecare.in. The pack shall be activated within 72 hours of the receipt of the document.

Each pack has offer inserts inside the pack as per the pack denomination along with Customer Registration Form. The Form needs to be filled with complete details including self-attested copy of Proof of Identity and Proof of Address, nominee details and state of good health declaration with customer signature. The filled form has to be submitted with partner outlet or mailed on support@widecare.in. The pack shall be activated within 72 hours of the receipt of the document.

Customer needs to fill all the details including self and nominee online, upload Proof of Identity & Address, pay the amount through payment gateway. The pack shall be activated immediately upon successful payment and receipt of the correct document.

Customer on registration of the pack gets registered with WideCare and gets the following –
 Gets Order mail confirmation and login credentials
 Immediately receives complementary Personal Accidental Insurance and Term Life Insurance Protection with 1 year validity in his account which can be accessed by entering login credentials on www.widecare.in
 Certificates can be viewed or downloaded in “MyPolicies” section
 Receive discount vouchers as per plan denomination on protection plans for portable devices and Extended Warranty plans for consumer durables having validity of 1 year
 The above discount vouchers can be redeemed during 1 year validity period for purchasing WideCare plans for all new bought devices, consumer durables and home appliances within 30 days from date of purchase.

The Plan can be purchased through our partner outlets, alliance partners or directly through our website or application.

Extended Warranty (Also referred as Service Contract) is a comprehensive warranty program for devices / appliances of all leading brands which extends manufacturer’s warranty for a particular period.

Mechanical and electrical breakdown to the extent provided by the manufacturer’s warranty for Domestic Electrical / Electronic Products manufactured in India or is legally imported in India & sold through Official Channels supported by an invoice & Manufacturer’s Warranty / Guarantee. The Extended Warranty cover commences on expiration of the Manufacturer’s Warranty / Guarantee period and is for a period mentioned in the “Service Contract Details” section of the Service Contract Certificate. Any Product failure arising before the commencement of the Service Contract period i.e. during the Manufacturer’s Warranty / Guarantee period or after the expiration of the Service Contract period will not be covered by this service contract.

This Service Contract covers specific models of Domestic Electrical / Electronic Products such as Color Televisions, Washing Machines, Refrigerators, Music Systems, Air Conditioners, Microwave Ovens and any other Product that we include from time to time.

The Extended Warranty commences on expiration of the Manufacturer’s Warranty / Guarantee period and is for a period of Additional 1 Year, Additional 2 Years &Additional 3 Years from risk of commencement date as mentioned in the service contract.

This can be bought at the time of purchase or within 30 days from the purchase of the device as per original invoice and is not transferable.[/tpggle]
1) The Product is manufactured in India or is legally imported in India & sold through Official Channels supported by an invoice & Manufacturer’s Warranty / Guarantee.
2) The Product is purchased new from the manufacturers’ authorized dealer / distributor and is supported by Manufacturer’s Warranty / Guarantee of not less than 12 months and not exceeding 36 months.
3) The Product is for domestic and personal use only. Cover is not valid on Products intended for commercial, rental or profit generation purposes excluding computing products for small office / home office use.
4) The Product is used in accordance with the manufacturer’s guidelines for Product usage including but not limited to regular maintenance & upkeep of the Product.
5) Manufacturer’s Warranty / Guarantee remains valid throughout its validity period.
1) Costs implicitly or explicitly covered by any manufacturers, suppliers or repairers guarantee or warranty.
2) Non-operating and cosmetic damage to the Product, such as damage to paintwork, Product finish, dents or scratches.
3) Accessories used in or with the Product unless covered under a separate extended warranty service contract. (for example, computer software, modem, scanner, printer and charger).
4) Replacement of any consumable item or accessory. These include, but are not limited to: – plugs, fuses, batteries, light bulbs, light covers, cables, filters, attachments, belts, toner, ribbons, drums, tapes or software, and add-on options incorporated in a Product for which the Service Contract was purchased.
5) Normal wear and tear of items not integral to the functioning of the Product.
6) Routine maintenance, cleaning, lubrication, adjustments or alignments, overhaul, modification and de-scaling.
7) Damage caused by unauthorized repair, theft, burglary and accident including earthquake, storm and or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage, impact, corrosion, battery leakage, acts of god, animal or insect infestation or intrusion.
8) Damage resulting from power outage, power surges or dips, fluctuating voltage, inadequate or improper voltage or current.
9) Cost of removal or re-installation of the Product.
10) Reception or transmission problems resulting from external causes.
11) Problems or defects not covered under the original Manufacturer’s Warranty/ Guarantee.
12) Batteries, internal or external to the Product.
13) Breakdowns caused by computer virus or realignments to Products.
14) Recalls or modifications to the Product.
15) Failure to follow the manufacturer’s instructions.
16) Costs arising from incorrect installation, modification or maintenance.
17) Costs if no fault is found with the Product.
18) Costs arising from being unable to use the Product or from damage which results from the Breakdown of the Product.
19) Commercial usage except product used in rental property, as identified in the Service Contract Certificate.
20) Damage/failure caused before or during Product delivery.
21) Use of batteries, charger and / or accessories not approved by the manufacturer, incorrect electrical leads or connection.
22) The cost of repairing, restoring or reconfiguring computer software.
23) We are not responsible for any consequential or incidental damages arising from the use or loss of use of the Product. Your& the Customers statutory rights are unaffected.

Customer can call toll free number 079 49065990
OR send mail on support@widecare.in OR intimate online by log in through WideCare app or website. Claim should be intimated within 48 hours from date of incident. Refer Terms & Conditions and Exclusions mentioned in Policy Certificate for details.

a. All repairs must be made by our authorized repair agents.
b. This contract will be cancelled in the event of your fraud, attempted fraud, or non-disclosure of any changes that affect this contract and no refund of Service Contract fee will be due to You.

You may cancel this contract within 15 days of purchase of service contract. After expiry of 15 days, no cancellation and refund will be permitted.

The Claim will be settled within 18 working days from date of claim intimation.